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Help with your IT, when you need it.

Step 1

We will send you an email with you support portal account login details.

Step 2

Log in to the LCS Portal using your email address and your respective password. Please make sure the ‘keep me signed in’ button is ticked, to allow easy access in the future.

Step 3

When logging in for the first time, please ensure you change your password. You can do this by clicking the personalise button in the top right hand corner.

Step 4

Once you have logged in, click on the ‘LCS Services’ button in the top left of your screen.

Step 5

Please select the correct template, relevant to your current request.

Step 6

Log all the details of your incident you need to in the respective fields provided and click the ‘Submit Request’ button at the bottom of the page.

Step 7

After you have finalised your request, you can find any pending requests by clicking on to the ‘Home’ tab. You will also receive an email notifying you of the incident you have raised with us.