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Microsoft will never send you one of these emails.

Education is a huge part of keeping yourself and your business safe from cyber criminals. Your internal IT department or a managed outsourced IT partner like LCS can put all the necessary safety measures in place, but if you and your staff are not at least informed about certain malicious technologies then the act of keeping your IT system safe can become a mammoth task. It’s exactly this reason why here at LCS we publish articles like these for anyone to read and benefit from.

Microsoft have become a target of these cyber criminals, specifically their Office 365 platform. Now its worth mentioning that Microsoft are not direct victims here, their platform has not been compromised and is in itself very secure, but cyber criminals are quite simply sending emails, pretending to be Microsoft, and requesting your username and password credentials to avoid cancellation of your account. This is a cyber crime known in the industry as ‘phishing’. See below an example of one of these emails:

Take a look at the address this email is being sent from. It is quite clearly not legitimate. If you cannot see the email address in its raw form like this, you can always hover over the senders name, and inspect further details this way.
Probably the most important point in this particular scam. Microsoft will never under any circumstances send emails in this way. If you are in any doubt of an emails legitimacy, contact your IT support provider.
Hovering over a link within an email will preview the destination URL. This URL is obviously not leading to any Microsoft related services.

On the face of it, it is easy to be tricked into believing this email is legitimate. With a little knowledge and insight what to look out for, it is a simple yet highly effective way of keeping your systems safe and your personal information secure.

Ultimately, if you are ever in doubt about an email like this, never leave it to chance and contact your IT support provider who can advise the best possible course of action.

For any further information on this phishing scam, or for help with any other IT cyber security needs, please contact LCS Group on 0330 8384 255 or email